Nicholas Carr, author of "Does IT Matter?", returns to the question in a NYT op-ed piece about the FBI’s IT system fiasco.  Money quote:

Shocking? Not at all. A look at the private sector reveals that software debacles are routine. And the more ambitious the project, the higher the odds of disappointment. It may not be much consolation to taxpayers, but the F.B.I. has a lot of company. Software hell is a very crowded place.

Something to keep in mind when considering this.  Simple good.  Complicated bad.