January 23, 2005
How do you manage brand when the business model upon which it is built may quickly become obsolete because of disruptive technological change? This fascinating issue is covered in a recent WaPo piece – there are no easy answers, but the experiences of several companies that have dealt with this recently are instructive.
Onward →
January 22, 2005
Nicholas Carr, author of "Does IT Matter?", returns to the question in a NYT op-ed piece about the FBI’s IT system fiasco. Money quote: Shocking? Not at all. A look at the private sector reveals that software debacles are routine. And the more ambitious the project, the higher the odds of disappointment. It may not […]
Onward →