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Air Canada’s Wild and Woolly SMS Alert System

December 17, 2007 at 11:05 | Print This Post Print This Post

It’s not a great day on the grid, obviously, which makes it a perfect day to test Air Canada’s mobile flight alert system. I’m on the ground in LGA waiting for my flight, and knowing this morning that I might be, I subscribed to alerts on the incoming flight as well as mine. First problem: the incoming flight was delayed, but I got the alert that its departure was delayed 20 minutes after its scheduled departure. Second: the alert on my flight’s delay came right after, but a further delay hasn’t been issued through the alert system - it shows on the boards here at the airport, but you wouldn’t know it if you were relying on the alerts. So, you shouldn’t. For now, it’s still just entertainment.


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2 Responses to “Air Canada’s Wild and Woolly SMS Alert System”


  1. Dave Hyndman (19 comments.)
    December 17th, 2007 at 11:34

    My experience has been different. A couple of years ago, while living through a “rolling delay” in Montreal in the middle of winter, I consistently received text message status that was more accurate and up-to-date than the information the AC employees at the desk had. I kept showing them: “See, it’s delayed another 1/2 hour.”


  2. Rob Hyndman (318 comments.)
    December 17th, 2007 at 11:50

    Nice. Well, we were just delayed again, and I found out on the Web. No SMS alert yet.