Outsourcing slow to catch on in Canada

10-10-07 · 8 comments

This should get some attention

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{ 8 comments… read them below or add one }

DaveW. October 10, 2007 at 23:58

Good luck with that.

We had a horrible experience with outsourcing some web development to India; late work (by months), poor communication, shoddy code – I have a looong list of issues with the work we outsourced. Two of us ended up staying up overnights for five months on Messenger with the developers before we pulled the plug on outsourced development. Other firms we’ve talked to have had similar experiences with outsourcing. The *only* good thing about it was we were paying $0.20 on the dollar.

Be very careful about doing this – the headaches (for us at least) far outweighed the cost savings.

Mark Federman October 11, 2007 at 08:24

Gee, Rob. I hope you have better luck with outsourcing than Sympatico.

Rob Hyndman October 11, 2007 at 09:50

Mark, I think if that were to happen to me I would spontaneously combust. Yikes.

michael webster October 12, 2007 at 15:29

Rob, is outsourcing legal work even permitted under the Rules? Can someone not licensed in Ontario essentially practice law in Ontario by drafting commercial agreements?

Rob Hyndman October 12, 2007 at 15:32

The outsourcer isn’t working for the client, Michael, it’s working for the lawyer. Subject to client disclosure and consent and appropriate management, regulators are approving outsourcing. The LSUC has. The NY Bar has a written opinion on it.

Michael Webster October 15, 2007 at 12:52

Interesting, and thanks for the update. I had not realized that LSUC had approved outsourcing.

Rob Hyndman October 15, 2007 at 12:54

Stephen Taran at Taran Virtual Associates can provide details (of outsourcing, not of offshoring – but if client consents, there is no difference).

Michael Webster May 13, 2008 at 07:32

Here is an update that might interest you.

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