Comments on: The Dell Blog http://www.robhyndman.com/2006/07/11/the-dell-blog/ any technology distinguishable from magic is not sufficiently advanced Sat, 30 Aug 2008 06:23:42 +0000 http://wordpress.org/?v=2.6 By: Easton Ellsworth http://www.robhyndman.com/2006/07/11/the-dell-blog/#comment-7168 Easton Ellsworth Wed, 19 Jul 2006 17:39:17 +0000 http://www.robhyndman.com/2006/07/11/the-dell-blog/#comment-7168 I think this conversation is a bit one-sided. I agree that Dell's newly launched one2one blog has received an unfair amount of negative publicity from bloggers, but I also think that most of the criticism has been pretty sound. Dell should have realized beforehand that its new blog's launch would be scrutinized ad nauseum, and it should have prepared better. Now that it has received mountains of useful feedback (ignoring for a moment the mountains of useless feedback), it really needs to improve its blog quickly. The focal point of the situation for me isn't the blog itself, but rather Dell's attempt to connect better with its clientele and with the public. I think it's stepping in the right direction, and as long as it weathers these storms of criticism well, it will emerge as a shining example of corporate blogging that works - collaborative communication that benefits both the business and the people who care about it. I'd love to hear anyone else's thoughts on this matter. I've been blogging about corporate blogging for nine months now, and I still feel like I've just scratched the surface. I think this conversation is a bit one-sided. I agree that Dell’s newly launched one2one blog has received an unfair amount of negative publicity from bloggers, but I also think that most of the criticism has been pretty sound. Dell should have realized beforehand that its new blog’s launch would be scrutinized ad nauseum, and it should have prepared better. Now that it has received mountains of useful feedback (ignoring for a moment the mountains of useless feedback), it really needs to improve its blog quickly.

The focal point of the situation for me isn’t the blog itself, but rather Dell’s attempt to connect better with its clientele and with the public. I think it’s stepping in the right direction, and as long as it weathers these storms of criticism well, it will emerge as a shining example of corporate blogging that works - collaborative communication that benefits both the business and the people who care about it.

I’d love to hear anyone else’s thoughts on this matter. I’ve been blogging about corporate blogging for nine months now, and I still feel like I’ve just scratched the surface.

]]> By: David Brazeal http://www.robhyndman.com/2006/07/11/the-dell-blog/#comment-6745 David Brazeal Tue, 11 Jul 2006 20:52:54 +0000 http://www.robhyndman.com/2006/07/11/the-dell-blog/#comment-6745 At least the head Snarker made sure to tell us that he does not, repeat, DOES NOT have an obsession with Dell. Gee, I might have misunderstood his intentions if not for that disclaimer. I agree with you. The whole "Dell Hell" rant is about 6 months overcooked. And it's symptomatic of the danger ego can pose to a blog. At least the head Snarker made sure to tell us that he does not, repeat, DOES NOT have an obsession with Dell. Gee, I might have misunderstood his intentions if not for that disclaimer.

I agree with you. The whole “Dell Hell” rant is about 6 months overcooked. And it’s symptomatic of the danger ego can pose to a blog.

]]> By: David Canton http://www.robhyndman.com/2006/07/11/the-dell-blog/#comment-6734 David Canton Tue, 11 Jul 2006 17:04:34 +0000 http://www.robhyndman.com/2006/07/11/the-dell-blog/#comment-6734 I concur. The immediacy of blogging and the Net in general tends to make us expect everything to be instant. Sometimes its better to observe and muse rather than fly around the light like all the other moths. I concur.

The immediacy of blogging and the Net in general tends to make us expect everything to be instant.

Sometimes its better to observe and muse rather than fly around the light like all the other moths.

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